All items purchased before 1pm Monday to Friday will always be dispatched same day.
Please note we are unable to post orders on Sunday’s and Bank Holiday periods when the Post Office is not open. There may be a short delay during the busy Christmas period and also during SALE times.
Eco & Ethical Mailing Methods
We will continue to use recyclable content mailing bags and recycle mailing bags and boxes and encourage all our customers to recycle their mailing bags. We may wrap items in acid free tissue paper or an alternative recycled paper product. We have trialled alternative mailing bags at this time and will continue to seek alternative mailing bags. We will never use printed material for address labels as all our address labels are hand written on recycled paper as we don’t believe in toner cartridges. We will continue to use our local Post Office as keeping a Post Master employed is very important to us. We believe in fair wage and being Ethical is always in our minds.
We always send items FREE ‘second class’ postage service via Royal Mail, which takes approximately 2-5 days to arrive. Alternatively for a small £1.50 fee, we can happily upgrade to the ‘first class’ postage service via Royal Mail.
All UK orders totalling more than £50 will automatically be sent FREE ‘first class signed for’ postage service via Royal Mail.
If items are required urgently, we are more than happy to provide an Express service via Royal Mail for £6.99.
A tracking reference number will be provided and orders can be monitored via the Royal Mail website.
We are more than happy to post Internationally using a trackable service provided by Royal Mail for £8.99, which takes approximately 5-10 working days to arrive. We may use an alternate postage service depending on destination.
All International orders totalling more than £100 will automatically be sent FREE using a fully trackable service provided by Royal Mail. We may use an alternate postage service depending on destination.
Please note : we are not responsible for any import taxes or duty charges on customer purchases.